Terms Of Service

Terms of Service

International Fresh Vegetables Export Platform
🏢 Dongying Huayu Food Co., Ltd. | 东营市华宇食品有限公司
📋 Export Registration No.: 3700D 31246 | Customs Certified
📅 Last Updated: February 23, 2026 | Effective Date: February 23, 2026

Welcome to huayuvegetable.com! These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our Site or placing an order, you agree to be bound by these Terms.

We specialize in exporting fresh vegetables (carrots, cucumbers, tomatoes, and more) from China to international markets, maintaining the highest standards of food safety and quality compliance.

1

Eligibility & Account Registration

By using our Site, you represent and warrant that:

  • You are at least 18 years of age or have obtained parental/guardian consent
  • You are a legally authorized representative of your business (for B2B wholesale orders)
  • You have the legal capacity to enter into binding contracts
  • All information you provide is accurate, current, and complete
Business Accounts: Wholesale buyers must provide valid business registration documents. We reserve the right to verify your business credentials before processing large orders.
2

Orders, Payment & Pricing

Order Acceptance All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for fraud prevention, pricing errors, or regulatory compliance issues.
Payment Methods We accept PayPal, international wire transfers (T/T), and major credit cards. All transactions are processed in USD unless otherwise agreed.
Pricing & Taxes Prices are EXW (Ex Works) unless stated otherwise. You are responsible for import duties, taxes, and customs clearance in your destination country.
Minimum Order Export orders typically require minimum quantities due to logistics efficiency. Specific MOQs are listed on product pages.
💳 PayPal
🏦 Wire Transfer (T/T)
💰 Credit Card
Important: For fresh vegetable exports, payment must be confirmed before shipment to ensure product freshness and logistics scheduling. We accept 30% deposit and 70% before shipment for established partners.
3

Shipping, Delivery & Customs

We currently export fresh vegetables to the following regions:

🇸🇬 Singapore
🇲🇾 Malaysia
🇹🇭 Thailand
🇻🇳 Vietnam
🇰🇷 South Korea
🇯🇵 Japan
🇶🇦 Qatar
🇦🇪 UAE
  • Cold Chain Logistics: All vegetables are shipped via temperature-controlled containers (0-4°C) to maintain freshness
  • Shipping Methods: Sea freight (reefer containers) for bulk orders, air freight available for urgent samples
  • Delivery Time: Typically 7-21 days depending on destination and shipping method
  • Customs Compliance: We provide all necessary export documentation including phytosanitary certificates, origin certificates, and customs declarations
  • Import Requirements: You are responsible for ensuring your country permits import of the specific vegetable varieties ordered
Export Certification: Dongying Huayu Food Co., Ltd. holds valid Export Food Production Enterprise Registration (No. 3700D 31246) certified by Dongying Customs, P.R. China. All products comply with international food safety standards.
4

Product Quality & Returns

Fresh vegetables are perishable goods with specific handling requirements:

  • Quality Guarantee: We guarantee vegetables are fresh, properly graded, and free from defects at the time of shipment
  • Inspection: You must inspect goods within 24 hours of arrival. Claims must be supported by photographic evidence and inspection reports
  • Return Policy: Due to perishable nature, returns are only accepted for quality issues caused by our handling (not customs delays or improper storage)
  • Refund Process: Approved claims will be refunded via original payment method within 15 business days
  • Force Majeure: We are not liable for delays caused by customs inspections, port congestion, or natural disasters affecting perishable goods
5

Intellectual Property Rights

All content on huayuvegetable.com, including but not limited to:

  • Product images, descriptions, and specifications
  • Logos, trademarks, and brand names (including "Huayu" and "华宇")
  • Website design, layout, and graphics
  • Technical documentation and export certifications

are the exclusive property of Dongying Huayu Food Co., Ltd. and protected by international copyright, trademark, and intellectual property laws.

Prohibited: You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content without our express written permission. Unauthorized use may result in legal action.
6

Prohibited Activities

You agree not to use our Site for any unlawful or prohibited purposes, including:

  • Violating any applicable local, national, or international laws or regulations
  • Impersonating any person or entity, or falsely stating your affiliation with any entity
  • Attempting to gain unauthorized access to our systems, servers, or networks
  • Using automated scripts, bots, or scraping tools to extract data
  • Interfering with the proper working of the Site or any transaction conducted through the Site
  • Submitting false or misleading information in orders or communications
  • Reselling our products through unauthorized channels without written agreement

Violation of these prohibitions may result in immediate termination of your account and legal prosecution.

7

Limitation of Liability

To the fullest extent permitted by applicable law:

  • Dongying Huayu Food Co., Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid for the specific order giving rise to the claim
  • We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control, including but not limited to: acts of God, war, terrorism, labor disputes, customs delays, or transportation failures
  • We do not guarantee uninterrupted, timely, secure, or error-free operation of the Site
Fresh Produce Disclaimer: While we take every precaution to ensure quality, natural variations in agricultural products (size, color, shape) are normal and do not constitute defects. Shelf life depends on proper handling after delivery.
8

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

Negotiation First Any dispute arising from these Terms shall first be resolved through good faith negotiations between the parties.
Arbitration If negotiation fails, disputes shall be submitted to China International Economic and Trade Arbitration Commission (CIETAC) for binding arbitration.
Jurisdiction Arbitration shall take place in Beijing, China, conducted in English or Chinese.
Provisional Remedies Nothing prevents either party from seeking provisional remedies in competent courts to preserve rights pending arbitration.
9

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

For significant changes affecting your rights or obligations, we will provide notice via email or prominent notice on our Site at least 30 days before the changes take effect.

It is your responsibility to review these Terms periodically. If you do not agree to the modified Terms, you must discontinue using our Site and services.

10

Severability & Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

These Terms, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and Dongying Huayu Food Co., Ltd. regarding your use of the Site.

Contact Us

For questions, concerns, or legal notices regarding these Terms of Service, please contact:

Company Name Dongying Huayu Food Co., Ltd.
东营市华宇食品有限公司
Registered Address Guangrao County Industrial Park
Dongying City, Shandong Province
P.R. China 257300
Email Support bh_394942149@qq.com
Response within 24 hours
Phone/WhatsApp +86 159 9098 2112
Business hours: 9:00-18:00 CST
Export Registration No. 3700D 31246
Certified by Dongying Customs
Website huayuvegetable.com
International B2B Platform
© 2026 Dongying Huayu Food Co., Ltd. All Rights Reserved.
0

Subtotal