Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. Pre-orders or custom items have longer processing times noted on product pages.

Shipping Methods & Timeframes

• Domestic: 3–7 business days
• International: 7–21 business days

Delivery times are estimates and not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on weight, destination, and shipping method. Free shipping promotions are subject to stated terms.

International Orders

International customers are responsible for import duties, taxes, and customs fees imposed by the destination country. We do not control these fees.

Lost, Damaged, or Missing Packages

• Report lost or damaged items within 7 days of delivery.
• We may require photos or evidence to resolve claims.
• We will reship, refund, or credit eligible claims at our discretion.

Address Errors

You are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.